I ask myself this today after being at work for only three hours. First I walk into an huge amount of work that I need to get done. Which normally wouldn't be so bad except that I had to close and well I can't really get my other work done and close the floor at the same time. So I spent the first three hours in the office not really getting done any of MY work. See the thing is now i'm in charge of the cash room which they have seemed to make a really big deal. I have to do all these things that no other supervisor has ever been allowed to do before. Now this essentially is not the problem or something I can't handle. The problem is that I work with a bunch of dumb ass people. Mostly the leadership team on the customer service end. So not only do I have to do all my new work, but I still have to do my old work and the work of others who still can't figure out how to do their jobs.
I'll give you an example. I went up to the floor today and on one of the schedules it said broken by one of our registers. Now comon sense would tell you that a least one of the people running the floor would know something about this, but alas this is not the case. SO I ask like five people whats wrong with the register, and NO one knows. Finally I'm like Hank fix the fucking register before you leave. (hank is another supervisor on my floor), because if was broken before I got here and its not my job to fix it. I will give you a bit of history here in that the same group of people do this type of thing ALL the damn time. The best part is all they have to do is tell one of our cash handlers to call it in. They don't have to do it themselves. But apparently no one can do anything unless I tell them to do it. Which is ironic cause they are called LEADERS, and though I might be the defacto leader of the leaders (just because thats who I am) its still their fucking job to take action on things. But alas I digress.
So I'm in the office with my list of 8 million things I have to get done, and I swear everytime someone talks to me it gets longer. To the point where i'm like stop talking to me so I can get some shit done.
So I finish part of what needs to get done, and figure well fuck it I guess I'll just to the rest at home. Then my boss comes to me, and is all like I heard something today that kind of bothers me. I'm all like ok. And she proceeds to tell me that one of the supervisors told her he like working with me because he always know that I'll take care of things. And that he just kind of lets me do it instead of doing it himself. Now the point of this interagation (which is tottally what it was) was to figure out why it was. Ok I wanted to smack the bitch (yeah i don't like her). I'm like I make them do shit. Its just that I can only let things go so far before I have to step in and doing something about it. Besides How the fuck is it my fault that I do my job and they don't.
Ok whatever I was irratated by that to start with cause I can't stand her.
Then I go up to the floor and I start to make changes to whats going on, where people are etc. so we could maybe go home sometime before midnight. Then the girl on the 2nd floor gets an attutide with me. I mean bad. I stay calm which yes is hard for me, and tell her I just need her to do what I ask with out having an attitude about it. Finally I have to pull her off the floor and tell her to stop, at which point she keeps saying she doesn't have an attitude. Then she proceeds to say what do you want me to do smile while I say ok. Now I know what your thinking its not possible that someone could be so stupid, but alas she did she actually fucking smiled while she said ok is this better. Continuing with I don't have an attitude. I had to be like go home. Before I slapped the bitch. Which had I done I think even my GM would have been ok with.
Then I get called back downstairs to deal with a customer situation that only I can deal with because it carried over from yesterday. I'm in the middle of this when another customer comes up to me and is like can you call someone my friends shoe is stuck in the escaltor.
This is where the are you fucking kidding me part comes in. I have to leave in the middle of helping one customer to go help some stupid ass grown adult because she doesn't know how to use an escaltor. Let me just tell you don't take carts on the escaltor and the turn around while on the escaltor to talk to someone. I just don't think you can get much more stupid. Seriously then this lady's all pissed cause she wants her shoe back. I try to explain that theres nothing I can do about it. Mind you at this point now three of our four escaltor, and one of our two elevators aren't working. And this stupid bitch wants to talk about her shoes. Let me tell you if you read previous blog articles, shes lucky it just got her shoe. She broke the shit out of the escaltor all because she can't follow the stupid rule your mother teaches you when your two. Pick up your feet when you get off the escaltor. I still can't figure out how the fuck it got caught cause it doesn't make any sense.
Turns out our escaltor will now be out for like a week. great I love walking up it all fucking day. This is only four hours into my day. It goes on well from there if by well you mean no one lost a foot. Other than that not a really good day.
Saturday, July 21, 2007
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